Refund Policy
At Ambitionhost.com.in, our primary goal is to provide outstanding hosting services and ensure our clients are fully satisfied with their experience. To reinforce our commitment to customer satisfaction, we offer a comprehensive 30-day money-back guarantee on all our hosting plans. This policy is designed to give you peace of mind and the confidence to choose our services without any financial risk.
30-Day Money-Back Guarantee
We are confident in the quality of our hosting solutions and want you to be as well. If, within the first 30 days of your purchase, you are not completely satisfied with our services, you are entitled to a full refund. This guarantee is applicable to all new hosting accounts, including Web Hosting, VPS Hosting, Dedicated Server Hosting, and WordPress Hosting.
How to Request a Refund
To initiate a refund request, please contact our customer support team within 30 days of your initial purchase. Ensure you provide your account details and the reason for your request. Our support team will review your request and process the refund accordingly. We strive to handle refund requests swiftly and efficiently, ensuring that you receive your refund within 5-7 business days.
Conditions for Refunds
Eligibility: The 30-day money-back guarantee is applicable solely to new hosting accounts. It does not extend to renewals, add-ons, or any additional services purchased beyond the initial plan. Refund requests for services that have been used extensively or are in violation of our Terms of Service may not be honored.
Usage: To qualify for a refund, the service must not have been used in a manner that violates our Terms of Service. Excessive usage or any action deemed as abuse of our hosting services may result in the denial of the refund request.
Refund Processing: Refunds are processed using the original payment method used for the purchase. Please allow 5-7 business days for the refund to be processed and reflected in your account. The exact time frame may vary depending on your payment provider.
Support and Resolution: If you encounter any issues or have concerns about our services, we encourage you to contact our support team before requesting a refund. We are committed to resolving any problems and ensuring you have a positive experience with our hosting solutions.
Exceptions and Non-Refundable Services
Domain Registrations: Domain registration fees are non-refundable, as they are managed by third-party registrars. Any domain-related services or registrations are not covered by our money-back guarantee.
Custom Services and Add-Ons: Additional services, custom configurations, or add-ons purchased outside of the primary hosting plan are non-refundable.
Contact Us
For any questions regarding our refund policy or if you need assistance with your refund request, please do not hesitate to reach out to our support team. We are here to assist you and ensure your experience with Ambitionhost.com.in meets your expectations.
Amendments
Ambitionhost.com.in reserves the right to modify or update this refund policy at any time. Any changes will be communicated to our customers and will take effect immediately upon posting on our website.
Thank you for choosing Ambitionhost.com.in. We value your business and are dedicated to providing you with the best hosting services and support.